Recovery Support Service (RSS) – Disaster

Pottsville Beach Neighbourhood Centre’s RSS is a FREE service that helps flood-affected people in their recovery by providing personalised, long-term support.

We link people to their own personalised recovery support worker, who can help them navigate and access services and disaster assistance packages.

The recovery support workers also support people with the ongoing emotional, physical and financial impacts of floods, which may impact their longer term health and wellbeing.

Recovery support workers walk alongside affected people, acknowledging and addressing their challenges and struggles while respecting people’s strengths and their recovery choices and preferences. Recovery Support Services work collaboratively to reconnect people with local community resources to strengthen their resilience in the future.

Who can use this service?

People who have been directly impacted by the floods:

Residents with damaged or destroyed homes
Residents experiencing additional impacts (e.g. social and psychological impacts)
Business owners
Primary producers and rural landholders

How can people access the services?

Affected people can phone or email us (self-referral)
With a person’s consent, an agency can make a direct referral to our RSS
No formal referral from a GP or other provider is required

For more information, please contact the RSS on 0476 677 422 or email rss@pbnc.org.au

Download program flyer here

The PBNC RSS Program is funded for two years, under joint Australian Government – NSW Government Disaster Recovery Funding Arrangements